Taxi Dispatch Solutions – Frequently Asked Questions
Taxi Dispatch Solutions – Frequently Asked Questions
What is a taxi dispatch software?
Taxi dispatch software is a digital solution that helps manage ride bookings, dispatch drivers, track rides in real time, and process payments, all from a single platform.
Is your solution cloud-based or on-premise?
We offer a fully cloud-based solution that requires no local installations and can be accessed from anywhere.
How much does your taxi dispatch software cost?
Our pricing starts from $99/month for small businesses and scales up to enterprise plans with custom pricing depending on feature requirements and fleet size.
Do you offer a free trial?
Yes, we offer a 30-day free trial so you can test all features without commitment.
Can passengers schedule future rides?
Yes, our app allows passengers to schedule rides in advance for airport transfers or planned trips.
Does the system support multiple payment options?
Absolutely. We support credit/debit cards, PayPal, Stripe, Apple Pay, Google Pay, and cash payments.
Is it possible to brand the app with our company’s logo and name?
Yes, we offer white-label options so your app and web booker reflect your brand identity.
Do drivers and passengers have separate mobile apps?
Yes. Drivers and passengers each have dedicated mobile apps for their specific needs.
Can we manage corporate bookings?
Yes. Our system includes corporate account management with reporting, billing, and employee ride tracking features.
What kind of support do you provide?
We provide 24/7 customer support via email, chat, and phone. Dedicated onboarding and training is also available.
Do you offer integrations with other services?
Yes. We support integrations with CRM tools, accounting software, fleet management APIs, and more.
Can we monitor vehicle and driver activity?
Yes, our admin panel includes real-time vehicle tracking, driver logs, shift management, and performance analytics.
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